XP Privacy Pro (2.0.2)

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Frequently Asked Questions
What does XP Privacy Pro do?
Many people do not realize that the Windows operating system, Internet browsers as well many other programs store useless and redundant information on your hard drive. Not only does this information affect your computer performance by eating up needed hard drive space, but it can also pose a serious risk to your privacy. When someone accesses your computer, whether it's a hacker from the outside or someone sitting at your desk, they can use this information to find out what documents you have used, which pictures you have viewed, what web sites you have visited and much more. XP Privacy pro cleans out all of this loose information, protecting your privacy and keeping your system at peak performance. These traces are shredded, overwritten multiple times, to prevent them from being recovered by both software and advanced methodologies.

What versions of Windows are supported?
XP Privacy Pro is only supported on Windows 2003 and Windows XP.

Windows Vista support will be added soon for Vista Beta 2.

XP Privacy Pro runs on Windows 98/ME/NT/2000 but we do not support them.

What is the .NET Framework 2.0?
The .NET Framework is a set of tools developed to operate within the Windows operating system. All new versions of Windows ship with this preinstalled and the latest version of Windows (Vista) will have .NET pre-installed. XP Privacy Pro requires the .NET framework 2.0 to function and it will only be installed if it is not already on your computer.

Why does the installation have to download files from the internet sometimes?
The .NET Framework is required in order to function. Almost 70% of all Windows XP users have this installed, as it is installed via Windows Update if you request. We did not include this in the installation itself in order to maintain a simpler installation process and a smaller installation package. Read the FAQ response above this topic to read more about the .NET Framework.

Is there any forms of spyware or malware in XP Privacy Pro?
We will never, under any circumstance, install or even ask you if you want to install any form of spyware or similar malware products within our products. All of our products are checked and verified by independent companies to confirm it is 100% clean. We cannot guarantee the file if it did not come from approved mirrors from our download page.

I am getting spam from someone advertising XP Privacy Pro.
We do not endorse or condone any types of spam or unwanted messaging including but not limited to forms of popups, adware, windows messaging, unsolicited emails, or anything that is considered "unwanted". Our product can be sold by any affiliate throughout 255 countries. We strive to maintain that all affiliates abide by these rules or your account will be forfieted and all sales will be revoked.

How do I update my copy of XP Privacy Pro?.
XP Privacy Pro has a built in utility that automatically updates your program if you choose so. You can choose to enable or disable auto notification as well as automatically updating. This is the best method for updating your product.

How do registered users retreive their registration information?
Click here to retreive your Order ID and Registration Key.

How long after purchasing do I retreive my registration information?
Your registration is automatically generated after the order is completed. This process is immediate and typically takes less then five seconds. A copy of that page will be automatically emailed to the email you have chosen as your Order ID during the registration process. You can also recover this at any time.

How long does my registration last for?
When you register your copy of XP Privacy Pro, you purchase a lifetime copy. You can upgrade to any new version that comes out for the next six months. You can also purchase a lifetime upgrade license directly from the order form page. You can add this to your account later but it may cost more to order it after the original order is placed. Please contact customer service for inquiries about lifetime upgrades.

How many computers can I use XP Privacy Pro on?
Personal Use License: You do not use the computer in an environment where it is a source of income for yourself, someone else, or a business. If you have a home office; this constitutes commercial usage. If you have a home office and home personal computers, you can receive a discount for licensing both, but the office computers must be licensed separately. Personal Use allows unlimited "in-family" registration. All computers used for personal use in your immediate family (one household) can be registered with one license.

Commercial Use License: The computer(s) are used as a source of income for you or your business. Each machine must be licensed individually. Extensive rate discounts are available for bulk licensing.

Non-Profit / Educational Facilities License: All facilities that constitute a non profit organization or any state sponsored educational institution can receive free licensing by inquiring with our customer service. There is no charge for the software but proof of your status may be required

Does XP Privacy Pro support 64 bit operating systems?
Yes. XP Privacy Pro supports 64 bit CPU's and takes full advantage of Intel Duo and AMD Dual Core processors by multithreading over 70% of all events.

Why do some traces remain after cleaning?
Sometimes you may have a program running on your system that is using certain files. These files remain locked by your computer until you close the program out and clean again. Sometimes rebooting can fix this issue but if the program starts itself each time you boot up your computer, the traces may remain. To end unwanted processes, try XP Repair Pro.

How do I uninstall XP Privacy Pro?
There are two ways to uninstall XP Privacy Pro. You could open Control Panel and click Add/Remove Programs and then search the list for XP Privacy Pro. Highlight that in the list and click Add/Remove at the bottom. A window will come up with steps to walk through to confirm removal. The second way to uninstall is to simply go to your Start Button and goto Programs. Find XP Privacy Pro and there is an uninstallation link there. It will ask you to confirm removal. Some files may require a reboot to be fully removed depending on your program preferences you may have set. If you are experiencing problems removing XP Privacy Pro please contact our support.

Will you support plugins soon?
Our Program MRU (Most Recently Used) section will soon support plugins. This will allow registered users to download and swap plugins for the program. As we release updates we will accept some MRU's into the program itself. This process will help speed up the ability to introduce third party programs to our cleaning abilities.